When your AI agent hits a roadblock, will it stop?

What should an AI agent do when the normal route stops working? Joss Perold looks at why agents need to distinguish between obstacles they can solve and authority boundaries they must respect — and why failure handling needs to be designed into the system, not left to the model.

When your AI agent acts, who is accountable?

An AI agent can take an action in seconds. Accountability takes longer to work out. That gap is getting harder to ignore as agents move from answering questions to operating inside business systems.

Give Your AI Agent Authority You Can Take Back

Most conversations I have with leadership teams about AI agents eventually arrive at the same reassurance: if it goes wrong, we’ll switch it off. It’s a sensible instinct, and every system that can take consequential action should have that option.